Arrival
Your agent will be at the airbridge as you step off the aircraft, holding a signboard printed with your name and our logo.
Fast Track at Suvarnabhumi Airport (BKK)
Bangkok's main airport handles over 60 million passengers a year, and peak-hour immigration queues can hit 60 to 120 minutes. Our agents get you through in 10 to 15 minutes.
About Suvarnabhumi (BKK)
Suvarnabhumi Airport (BKK) is Thailand's largest and busiest international gateway, located about 30 km east of central Bangkok. Operated by Airports of Thailand (AOT), it handles most of the country's long-haul and full-service carrier traffic.
BKK has two passenger terminals:
- Main Terminal Building, where most flights arrive and depart.
- SAT-1 Satellite Terminal, opened September 2023, connected to the Main Terminal by a 3-minute Automated People Mover (APM).
Peak immigration wait times reported at BKK: 45–60 minutes typical peak, up to 120 minutes on the worst nights. Peak windows are midnight to 3 AM (long-haul arrivals) and 6 AM to 9 AM (morning waves).
Arrival Fast Track at Suvarnabhumi
- Personal agent waiting at the airbridge with a signboard bearing your name.
- Escort through the Premium Immigration Lane — the same lane used by diplomats and Thailand Privilege members.
- On-hand support for any secondary questioning.
- Escort to baggage claim and customs.
- Handover to your driver at the arrival hall, or a designated pickup point.
Departure Fast Track at Suvarnabhumi
- Agent meets you at Terminal Departure Hall entrance (Level 4) or at your hotel car handoff.
- Guidance to your check-in counter and support with any airline paperwork.
- Priority security lane.
- Priority immigration lane.
- Escort to the boarding gate, lounge, or duty-free.
Meeting point — how to find your agent
Departure
Meet at the Departure Hall main entrance (Level 4, Gate 4 or 5 recommended). Your confirmation email includes a Google Maps pin, agent photo, and direct WhatsApp number for real-time contact.
Pricing snapshot
See the full Pricing page for all combinations. Indicative options below.
Arrival Fast Track
55USD
Arrival Fast Track StandardA butler meets you at the aircraft exit with a nameplate and escorts you through the priority immigration lane. Luggage and porter assistance not included.
Optional add-ons
Luggage Assistance25 USD
A porter helps with baggage collection and arranging a SIM card, taxi, or pre-booked transport. Max 2 bags.
Buggy Car75 USD
Electric buggy transfer from your arrival gate straight to immigration. Max 3 adults per car.
Departure Fast Track
55USD
Departure Fast Track StandardMeet-and-greet, airport wayfinding, and butler escort through priority immigration and security screening.
Lounge Access
55USD
Coral Cosmo Lounge (Terminal C)Standalone lounge access with food and beverages, Wi-Fi, and flight information. No agent or Fast Track service. Max stay 2.5 hours.
55USD
Coral Finest Business Class Lounge (Terminal D)Standalone lounge access with food and beverages, Wi-Fi, and flight information. No agent or Fast Track service. Max stay 2.5 hours.
The service is free for children under three at BKK and DMK, and under two at HKT. Children above these thresholds are subject to the standard adult charge.
Frequently Asked Questions
Yes. Our agents cover every gate at BKK, including SAT-1. The buggy add-on is only relevant in the main terminal — SAT-1 gates are close to immigration and the APM handles the transit.
Send us your new arrival time via WhatsApp. Your agent will reschedule at no charge, provided your flight is still landing at BKK on the same day.
Yes. Our agent helps you fill in the VoA paperwork, joins the VoA queue with you, and then continues to the Premium Immigration Lane once the visa is issued. VoA fees (currently 2,000 THB) are paid by you to Thai Immigration, not to us.
All airlines. There are no airline-based restrictions — arrival or departure fast track is available regardless of the carrier or class of your ticket.
Arrival Fast Track: book at least 24 hours before your flight departs its origin. Departure Fast Track: book at least 4 hours before your flight. Last-minute bookings are sometimes possible, WhatsApp us to check.
Wheelchairs at BKK are provided by your airline for medical reasons — you must request one when you book your ticket. Our agents will meet you at the wheelchair drop-off point and take over from there.
Book Suvarnabhumi Fast Track — from 55 USD
No account required.
Confirmation within 15 minutes.