Arrival
Your agent will be at the airbridge as you step off the aircraft, holding a signboard printed with your name and our logo.

December to February, Phuket immigration can turn into a two-hour queue at the end of a ten-hour flight. Our agents meet you at the gate and get you into your transfer car in under 20 minutes.
Phuket International Airport (HKT) is Thailand's third-largest airport, in the north of Phuket Island, about 30 km from Patong Beach. It handles a mix of long-haul European, Asian, and low-cost carriers, plus heavy charter traffic in high season.
Phuket runs on tourist rhythms: peak-season immigration queues — December to February, plus Chinese New Year and Songkran — can hit 60–90 minutes on the worst evenings. Off-season is calmer, but late-night European arrivals still bunch up.
HKT has two passenger terminals for international and domestic traffic, plus a smaller charter facility. Fast Track applies to all international arrivals and departures.



Your agent will be at the airbridge as you step off the aircraft, holding a signboard printed with your name and our logo.
Meet at the International Departure Hall main entrance. Your confirmation includes a Google Maps pin, your agent's photo, and a WhatsApp contact number.
See the full Pricing page for all combinations. Indicative options below.
A personal butler guides you through the entire arrival procedure for a smooth, comfortable experience. Luggage and porter assistance not included.
A porter helps with baggage collection and arranging a taxi or pre-booked transport. Max 2 bags.
Meet-and-greet, airport wayfinding, and butler escort through priority immigration. Security screening not included.
Standalone lounge access with food and beverages, Wi-Fi, and flight information. No agent or Fast Track service. Max stay 2.5 hours.
Standalone lounge access with food and beverages, Wi-Fi, and flight information. No agent or Fast Track service. Max stay 2.5 hours.
The service is free for children under three at BKK and DMK, and under two at HKT. Children above these thresholds are subject to the standard adult charge. High-season bookings (Dec–Feb, Chinese New Year) are recommended at least 3 days in advance.
No account required.
Confirmation within 15 minutes.